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Healthcare

90% of Patient Loyalty Connected to Financial Experience

A recent survey found that “90% of patients say that loyalty relies on the patient’s financial experience.” Amidst staffing shortages, it is also worth noting that patient experience is tied closely to workforce engagement, potentially impacting staff satisfaction and retention. This capability could put even more pressure on practices to improve patient experience. By focusing on the financial side of the patient experience, you can create interactions that keep patients coming back and encourage referrals, helping you grow your practice. Follow us on LinkedIn and never miss a post.

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Healthcare

3 Powerful Healthcare Trends That Will Define the Future

Roughly half of healthcare payments are currently made through value-based reimbursement models. What’s more, CMS set a goal of having 100% of traditional Medicare beneficiaries and the majority of Medicaid beneficiaries in accountable care relationships by 2030. The Centers for Medicare and Medicaid Services has prioritized health equity in its Star Ratings. Furthermore, a recent survey found that 58% of health systems identified health equity as a top priority, up from only 25% in 2019.

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